*  The Service we offer

The Financial Services Authority (FSA)

The FSA is the independent regulatory service in the UK. It requires us to give you this document.

Please use this information to decide if our services are right for you.

Whose products do we offer?

We can only offer advice and information on products from Journeyman Services Ltd in relation to International Private Medical Insurance.

Which service will we provide you?

We will advise and make a recommendation for you after we have assessed your needs for International Private Medical Insurance.

Will you have to pay us for this service?

No fee will be applicable for this service.

Who regulates us?

Journeyman Services Ltd, 3 The Laurels Business Park, Parkend Walk, Sling, Gloucestershire, GL16 8JJ. UK is authorised and regulated by the Financial Services Authority (in the UK). Our FSA registered number is 312035. Our permitted business is advising on and arranging Private Medical Insurance.

You can check this on the FSA register by visiting the FSA website, www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234.

What to do if you have a complaint?

If you wish to register a complaint, please contact us:

Write to:

Complaints Department
3 The Laurels Business Park,
Parkend Walk
Sling
Gloucestershire, GL16 8JJ
UK

Telephone: 44 (0) 1594 839333
Fax: 44 (0) 1594 839444
E-mail: sales@jsl.uk.com

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.

Are we covered by the Financial Services Compensation Scheme (FSCS)

We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations to you. This depends on the the type of needs, the type business and the circumstances of the claim. Insurance advising and arranging is covered for 100% of the first £2,000 (two thousand) and 90% of the remainder of the claim, without any upper limit. Further information about the compensation scheme arrangements is available from the FSCS.

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  Tel: 44 (0) 1594 - 839333
  Fax: 44 (0) 1594 - 839444
  sales@jsl.uk.com
You can reach us at:

Journeyman Services Ltd
Park End Walk Sling,
Gloucestershire
GL16 8JJ
UK
 
 

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