The
Financial Services Authority (FSA)
The FSA is the independent regulatory service in the UK.
It requires us to give you this document.
Please use this information to decide if our services are
right for you.
Whose products do we offer?
We can only offer advice and information on products from
Journeyman Services Ltd in relation to International Private
Medical Insurance.
Which service will we provide you?
We will advise and make a recommendation for you after we
have assessed your needs for International Private Medical
Insurance.
Will you have to pay us for this service?
No fee will be applicable for this service.
Who regulates us?
Journeyman Services Ltd, 3 The Laurels Business
Park, Parkend Walk, Sling, Gloucestershire, GL16 8JJ. UK is
authorised and regulated by the Financial Services Authority
(in the UK). Our FSA registered number is 312035. Our permitted
business is advising on and arranging Private Medical Insurance.
You can check this on the FSA register by visiting the FSA
website, www.fsa.gov.uk/register or by contacting the FSA
on 0845 606 1234.
What to do if you have a complaint?
If you wish to register a complaint, please contact us:
Write to:
Complaints Department
3 The Laurels Business Park,
Parkend Walk
Sling
Gloucestershire, GL16 8JJ
UK
Telephone: 44 (0) 1594 839333
Fax: 44 (0) 1594 839444
E-mail: sales@jsl.uk.com
If you cannot settle your complaint with us, you may be entitled
to refer it to the Financial Ombudsman Service.
Are we covered by the Financial Services Compensation
Scheme (FSCS)
We are covered by the FSCS. You may be entitled to compensation
from the scheme if we cannot meet our obligations to you.
This depends on the the type of needs, the type business and
the circumstances of the claim. Insurance advising and arranging
is covered for 100% of the first £2,000 (two thousand)
and 90% of the remainder of the claim, without any upper limit.
Further information about the compensation scheme arrangements
is available from the FSCS.
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